With this HARD RESET Method will Samsung Galaxy Grand Neo Plus GT-i9060i to factory settings by using a keys combination without requiring the phone to be power on. Use it if you forget your security code or if you have various problems with the phone software. it will NOT UNLOCK the network lock. This method does not reset the PIN code of the SIM card. How To Hard Reset: 1.Press Power button 2.after 3 sec press home and Volume up 3.you get recovery menu reset factory data and restart 4.Subscribe FlashRepair1 on YouTube Warning! Take your sim card and memory card from the phone before the reset. All personal data from the phone (contacts, pictures, messages, apps, games, files) will be deleted! if you can, make a backup before!